Frequently asked questions

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Main Questions

What services does QOP offer?

You can pawn, sell, or shop at any of our 15 locations in Florida. We have local pawn shops in Miami, Lauderdale Lakes, Deerfield, Lake Worth, West Palm Beach, Port Saint Lucie, Kissimmee, Orlando, and Tampa.

What kind of items can I pawn, buy, or sell?

Some of our most popular items for sale, purchase, and pawn are gold, jewelry, precious stones, luxury watches like Rolex and Cartier, sporting goods like bicycles, electronics such as TVs and laptops, home appliances, power tools like lawn mowers, and even automobiles.

We can give you instant cash for almost anything of value. Just stop by one of our stores and our team of pawnbrokers will be happy to give you a free appraisal for your valuables.

What are the requirements to pawn, sell, and/or shop?

There are no requirements to shop at Queen of Pawns.  

If you are interested in our pawn and sell services, you’ll only need a government-issued picture ID such as State Issued Driver's License or ID Card, Military ID, Passport, Alien Registration Card, etc. You must also be at least 18 years of age and the legal owner of the item you are attempting to pawn or sell. Larger transactions may require enhanced due diligence procedures.

Pawn or Sell, what is best? 

Pawn and Sell are two distinct yet similar services. Both get you instant cash in your pockets. Neither requires credit checks, as both services are based on the market value of your valuables. One is not better than the other. The difference depends on your specific needs.

If you want to keep ownership of your valuables, then pawn is the better option.
On the other hand, if you want to recycle for cash, you can sell your merchandise to Queen of Pawns and transfer ownership in exchange for cash.

Can I get a quote or make payments over the phone?

Clients can purchase any item we post on social media. We try to keep this as updated as possible with our current merchandise. You can call us with a credit card or debit card number and we’ll ship the item to you anywhere in the US.

As for pawn extensions, yes! You can make payments over the phone, however only debit card payments are accepted for this.

Pawn

How does a pawn work?

First of all, what is a pawn? Pawn is a simple way to get quick cash in your hands. Pawn does not require a credit check as it is not based on your credit score. but on the market value of any personal item or merchandise you want to use as pawn collateral. So whether you have 850, 300, zero, or negative credit scores, pawn is for you.

Now we’ll explain how pawn loans work. You can bring any item of value into one of our pawnshops in Florida. Our experienced pawnbrokers will perform a free competitive appraisal based on the real market value and conditions of your item.

If you accept our offer, you’ll sign and fingerprint a pawn transaction. You will then have 60 days to pick up your pawned items. Although, we'll hold your item in our warehouses, your property remains yours. All pawned items are fully insured and protected with 24/7 video surveillance and state-of-the-art vaults.

Ready to redeem your valuables within the 60 days? Simply, pay off your pawn principal and fix pawn rate and that's it! You can take your item home.

Can I extend my pawn contract?

Do you need more time? Absolutely, we got you. At Queen of Pawns, you can extend the term of your pawn. No questions asked. All you need to do is pay the fixed pawn rate and your transaction will be extended for another 30 days. You can do this in person or over the phone. Only debit cards are accepted for extensions. Remember, pawn is an alternative solution for your SHORT-TERM financial needs. The sooner you redeem your items, the better.

Want to walk out of your pawn? No problem. If you don't miss your pawned item and don't wish to redeem it, have no fear. Your credit won't suffer, and you won't face any penalties should you decide to abandon your pawned merchandise. And you will always be more than welcome to come back and do more business with us.

Can I pawn even if I have a low credit score?

Absolutely. Our pawn service is collateral-based and do not require credit checks. So whether you have 850, 300, zero, or negative credit score, you can pawn.

If I already have a pawn, can I get a second one?

YES! You can pawn as many products as you want. You can come as often as you’d like too. We are here to provide short-term financial solutions for all of our customer's needs.

How many days do I have to redeem my merchandise?

Pawn transactions expire 60 days after the signature of the transaction. If for some reason, you cannot stop by, we invite our customers to call us. We are here to help you in any way we can.

If you decide to abandon your pawned items, have no fear, there will not be any consequences to your credit and you won't face any penalties. And you will always be more than welcome to come back and do more business with us.

Is my item (collateral) safe while on pawn?

Absolutely, all pawned items are fully insured and protected with 24/7 video surveillance and state-of-the-art vaults. For more information on how we ensure the safekeeping of our products, please contact us or call any of our stores.

What happens if I don’t pay back my pawn? Can I still pawn something else?

If you decide to abandon your pawned items, there are zero consequences to your credit and you won't face any penalties. Should you choose to walk out, the title of the item passes to us with no action needed on your end. And you are still more than welcome to come back and pawn, buy, or sell any other items.

Shop

How does your pawn shop layaway program work?

If you fall in love with a product at any of our stores, you can seal the deal with a 10% down payment based on the product of the item. And then you can take up to 90 days to pay in flexible installment payments. Once you've paid in full, the item is yours. Our Christmas program allows you to secure your Christmas shopping from July. Our Layaway Program is FREE of charge. It does not require a credit check or credit card payment.

Our clients use our Layaway Program often when they want to buy a special product, like a piece of jewelry or a luxury watch.

Contact us for more information!

Can I use the layaway program for gold?

Of course! See details on the question above if you are curious about how our layaway program works.

Can I use the layaway program for a firearm?

Absolutely. See details on the question above if you are curious about how our layaway program works.

Gold, Precious Stones, & Luxury Items

How do you determine the price of gold?

The price of gold fluctuates constantly depending on global prices. It also depends on the purity of your gold. 24k is pure gold, so this of course will get the highest amount. 18k, 14k and 10K are a mixture of gold and other metals such as silver and copper and are therefore less pure and less valuable. 

At Queen of Pawns, we are equipped with state-of-the-art technology that allows us to identify the purity of your gold without damaging it. Bring your gold and precious metals in for a free appraisal! 

How do you determine the price of diamonds?

Our pricing is determined by size, cut, clarity, carat, and color.

Do pawn shops take scrap gold? Do pawn shops take broken jewelry?

Yes to both! The value of gold depends on the purity of the gold and also on its weight. Even if your jewelry is broken, bent or missing stones, you can still pawn it or sell it. 

How much money can I get for selling or pawning my gold? How much does QOP pay per Karat? 

The price of gold is not fixed, it varies depending on the international market. At QoP, you get the most for gold. The amount you receive for your gold will depend on the current global price of gold, how pure it is, and how heavy it is. 

See “How do you determine the price of gold?” above for more details, contact us, or call any of our stores.

Can I sell or pawn my diamonds?

Yes! Queen of Pawns is the best place to pawn, buy, and sell natural diamonds. If you have a special diamond we invite you to call us in advance so that we can plan an appointment with our GIA certified pawnbrokers.

We are fully equipped with state of the art technology that allows us to identify natural diamonds from lab grown diamonds. We only pawn, buy, and sell natural diamonds.

Can I sell or pawn my watch?

Yes! Queen of Pawns is an expert in luxury watches. We specialize in Rolex, Jaeger, LeCourltre, Greget, Piaget, Patek Philippe, Acheron Constantin, IWC Schaffhausen, Cartier, Chopard, Piaget, Bulgari, Hublot, and more. As well as other contemporary brands.

We encourage our clients to bring the original boxes and certificates of authenticity.

Cars

Can I pawn a car? Can I pawn an old or antique car?

Yes, we accept cars, motorcycles, trailers and other vehicles as collateral too! To get a loan on your vehicle:

1) Make sure the title is clean, clear and current. There must be no lien notations for a certificate of title to be acceptable.

2) Our appraisal and offer is based on the results of a title check, visual inspection, test drive, and pricing from the Kelley Blue Book.

Where does my car go after pawning? Do I have to leave my car with you for a pawn?

Florida law forbids pawn shops from issuing title loans. Therefore, for the duration of the pawn, we will keep possession of both the title and the vehicle. Your vehicle will be safely stored and kept at one of our locations.

Firearms 

Can I sell, buy, or pawn a firearm at all Queen of Pawns locations?

Not all of our locations have an FFL, which legally permits us to sell or accept pawns for firearms. Queen of Pawns locations that do have an FFL are: 

BROWARD COUNTY 
31 S Federal Hwy Deerfield Beach FL 33441

PALM BEACH COUNTY 
3380 S Military Tr Lake Worth FL 33463
1180 S Military Tr West Palm Beach FL 33415
6080 Okeechobee Blvd West Palm Beach FL 33417
4900 Broadway Ave West Palm Beach ‍FL 33441
821 N Military Tr West Palm Beach FL 33415

ORLANDO 
5831 S Orange Blossom Tr Orlando FL 32839
5623 W Colonial Dr Orlando FL 32808

TAMPA 
7202 E Hillsborough Ave Tampa FL 33610

Do I have to be a Florida resident to buy, sell, or pawn a firearm?

No! You do not have to be a Florida resident, but you will have to find a dealer in your home state that will accept a transfer dealer-to-dealer. Question about this? Give us a call!

You must also meet the legal requirements in Florida. See them below. 

What are the legal requirements to buy, sell, or pawn a firearm in Florida?

To buy, sell, or pawn a firearm, you must be at least 21 years of age and must not be a prohibited person as defined in the Gun Control Act (GCA). 

If you are pawning the firearm, you must also be the legal owner of the gun. 

Do we do FFL transcripts?

If you want to buy a gun from another FFL licensed dealer outside of the state, we can do an FFL transfer. We do not offer private party transfers or transactions.

Do we sell or buy Class 3 firearms?

We do not sell or buy Class 3 firearms.

Do we pawn, buy or sell ammo?

Yes we do, but we only buy or pawn on the locations that sell firearms.

How old do you have to be to buy ammo?

You must be at least 21 years old to buy ammo from us

Can I still buy a firearm without the Concealed weapon permit?

You can buy a firearm without a concealed weapon permit. A mandatory wait period will apply per Chapter 790 of Florida Statutes.he mandatory waiting period is either 3 days, excluding weekends and holidays, or the time it takes to complete the required criminal background check—whichever occurs later. However, some counties extend the wait period up to 5 days, like Palm Beach County and Hillsborough County 

However, the mandatory waiting period does not apply to:
  • The “trade-in of another firearm”
  • The purchase of a rifle or shotgun by somebody who has completed a 16-hour hunter safety course and possesses a hunter safety certification card
  • Purchases by law enforcement, correctional officers, or service members